You should be notified of possible incomplete journeys when you sign in. Sign in Enter your login credentials. It's quick and easy to manage your travel with a contactless and Oyster account. Forgot your password? Just touch your Oyster on the yellow card reader, select 'Oyster refund' and follow the instructions. Create an account. In this situation it may be easier to contact TfL on 0343 222 1234 as they can organise refunds to both cards at once. Sorry for the disruption. Plan a journey and favourite it for quick access in the future, Choose postcodes, stations and places for quick journey planning, Sign in to your contactless and Oyster account, London Fire and Emergency Planning Authority, Top up your pay as you go credit and get notifications when it gets low, View your contactless and Oyster journey history, Check your estimated cost for today's travel, Get notifications for when your ticket expires. After this enter your email id and then login using your TfL username and password. You'll have to contact the operator of your other contactless card to organise a refund on it. This form is for general enquiries about travel using contactless. Plus, if you have a TfL online account, you can apply for a refund there. TfL Rail; Walking; Quick links. Travel refunds; Unpaid fares; tfl.gov.uk/cp; Create an account. When the merchant is ready to process the refund, you will need to wake up the device and hold it over the contactless payment terminal. Do not give us your contactless payment card details here. Create a contactless and Oyster ... Report your card if it's lost or stolen so no one else can use it; Pay unpaid fares; Download the app. Contactless and Oyster account Sign in. First sign into your account (or create one for free) on the TfL website to check your journey history. Apply for refunds; Pay unpaid fares; Manage multiple season tickets and cards ; Use our free TfL Oyster and contactless app; Create an account. We're working to get our website back to normal but in the meantime here's some useful links: Help & contacts. If you were delayed or want a refund on your contactless card, you can sign in to your account. Add your travel cards Add all of your Oyster and/or Contactless cards that you use for travel to your TfL account to get automatic refunds. Follow the instructions to get a refund to your bank account. Sign in to your contactless and Oyster account; How we use your data. Contactless and Oyster account; Refunds and replacements; Pay to drive in London; Travel tools; You are here: Home; Fares; How to pay and where to buy tickets and Oyster ; Pay as you go; Contactless and mobile pay as you go; Contactless and mobile pay as you go. TfL Rail; Quick links. Create an account. Refunds will also be subject to the merchant’s terms and conditions. Top up online, see your journey and payment history and apply for refunds. If you're using your phone, make sure you have enough battery to tap out to avoid a maximum fare. It may be easier for you to contact TfL as they'll be able to organise refunds to both cards. You can hide any contactless cards on your online account that you don't use and this will reflect in the app. In certain circumstances, TfL and relevant TOCs may also share your personal data with the police and other law enforcement agencies for the prevention and detection of crime. Create a contactless and Oyster account; Already have an account? Contactless and Oyster account Sign in. • Top up pay as you go credit • Buy adult rate 7 Day, Monthly and Annual Travelcards, and Bus & Tram Passes • View your Oyster card and contactless journey history • Check contactless payments • Check your pay as you go balan… Currently photocards are not displayed on the app, but this is something we're working on changing for a future release that will add photocard functionality to the app. Find out more about contactless. The Congestion Charge is a £15 daily charge if you drive within the Congestion Charge zone 07:00-22:00, every day, except Christmas Day (25 December). Contactless and Oyster account; Refunds and replacements; Pay to drive in London; Travel tools; You are here: Home; Help & contacts; We're doing maintenance for contactless ; We're doing maintenance for contactless. By signing up for an Oyster or contactless payment card on the TfL website you gain a number of benefits that easily enable you to check your balance, the journeys you’ve made and use auto-top up. It also protects you against fraud if your card is lost or stolen. Roll-out history. Plan a journey and favourite it for quick access in the future, Choose postcodes, stations and places for quick journey planning, Sign in to your contactless and Oyster account, London Fire and Emergency Planning Authority, Top up your pay as you go credit and get notifications when it gets low, View your contactless and Oyster journey history, Check your estimated cost for today's travel, Get notifications for when your ticket expires. Register your Oyster card. Use your TfL account to check if you're owed refunds. We use cookies on this site to enhance your user experience. Select the ‘Connect Now’ option on the train Reclaim website. Top up online, see your journey and payment history and apply for refunds . We'll post your 11-15 Zip Oyster photocard to you within one week of applying. Add favourites for quick access to live status, journeys and places Apply for refunds; Pay unpaid fares; Manage multiple season tickets and cards ; Use our free TfL Oyster and contactless app; Create an account. Sign in to your account on the TfL Visitor Shop. Link your Oyster, contactless card or the card you use for contactless mobile payment, eg, via Apple Pay, to your TfL account if you haven't already. Top up online and get easy access to your journey and payment history . Top up online, see your journey and payment history and apply for refunds. Download TfL Oyster and contactless and enjoy it on your iPhone, iPad and iPod touch. Contactless and Oyster account; Refunds and replacements; Pay to drive in London; Travel tools; You are here: Home; Publications & reports ; Service delay refund claims; Service delay refund claims. In certain circumstances, TfL and relevant TOCs may also share your personal data with the police and other law enforcement agencies for the prevention and detection of crime. If you have £10 or less pay-as-you-go credit, you can get a refund at tube station ticket machines. Email address: Password: Submit. Create a TfL account Click on ‘Connect Now’ and log in to your TfL account or create a new online TfL account if you don’t already have one. You should go to your TfL online account or call TfL Customer Services. Manage your adult Oyster and contactless cards on the move with the app. Contactless and Oyster account; Refunds and replacements; Pay to drive in London; Travel tools; Coronavirus National lockdown: Stay at Home You are here: Home; Driving; Congestion Charge; Congestion Charge. After this is done, Reclaim will check for delays from the past 28 days and also on every journey that you make from then onwards. If you have a contactless and Oyster account for a non-Zip Oyster photocard, you need to use a different email address to create a photocard web account. Contactless pay as you go. You'll need to contact the operator of your other contactless card to organise a separate refund. The report shows the total number of claims we have received by month since January 2013, as well as the total value of refunds and the average refund value per customer. The ticket machine will dispense a refund in cash. You pay an administration fee of £15 using a credit or debit card. Download TfL Oyster and contactless and enjoy it on your iPhone, iPad, and iPod touch. Refunds. The easiest way to pay is … Keep contactless cards, Oyster cards and mobile devices separate to avoid paying twice due to 'card clash'. Top up anytime, anywhere and manage your cards on the go. Use a contactless card or device to travel on our transport. By clicking any link on this page you are giving your consent for us to set cookies. Top up online, see your journey and payment history and apply for refunds If you don't have an account, you can sign in as a guest. Contactless and Oyster account; Refunds and replacements; Pay to drive in London; Travel tools; Coronavirus National lockdown: Stay at Home You are here: Home; Driving; Congestion Charge; Congestion Charge payments; Amendments and refunds; Amendments and refunds . Sign in to your contactless and Oyster account; How we use your data. At stations. Oyster and contactless cards. London road user charging Sign in Create account. When you create a contactless and Oyster account and add your contactless or Oyster card, TfL, its subsidiaries and service providers use your personal data for: If you use your contactless or Oyster card on National Rail services, you're also authorising TfL to share your personal data with relevant Train Operating Companies (TOCs). If this happens, you may be able to apply for a refund. It's quick and easy to manage your travel with a contactless and Oyster account. TfL Oyster and contactless app. Didn't touch in or out; Lost Oyster card ; Season ticket on Oyster no longer needed; Touched in and out at the same station; Visitor Oyster credit no longer needed; Account Sign in to your Contactless or Oyster account; Reset your password; Find your username; Oyster. Manage your adult Oyster and contactless cards on the move with the app. Create a contactless and Oyster account; Already have an account? last four digits of your Contactless Mobile account number, and it may be needed for the refund. Oyster pay as you go. 2.13 You are not allowed to break your journey when using your contactless payment card to pay as you go except where you are required to exit a station and enter a different station when changing between trains. Customers wishing to claim these refunds must create an online TfL account, and then either manually claim online each time they are delayed, or use the free Train Reeclaim tool which automatically detects delayed TfL journeys and claims a refund on behalf of the commuter for each one. When you create a contactless and Oyster account and add your contactless or Oyster card, TfL, its subsidiaries and service providers use your personal data for: If you use your contactless or Oyster card on National Rail services, you're also authorising TfL to share your personal data with relevant Train Operating Companies (TOCs). Use an Oyster card to pay as you go to travel on our transport. Congestion Charge; Santander Cycles; Low Emission Zone; Refunds & replacements; Oyster; Car clubs; Home; Contactless and Oyster. Official online shop for Oyster card. Order your Oyster card travelcard, check Oyster card prices or top up Oyster Pre Pay. 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